Scam prevention Official safety guidance

Protect yourself before you send money

Most losses in crypto are not technical failures. They come from social engineering. This page explains the most common scams targeting cash and Bitcoin buyers, what to check before you pay, and when to stop immediately.

Crypto Dispensers will never ask you to buy Bitcoin for someone else
Never send Bitcoin to a “support agent” or “government wallet”
If you feel rushed, stop and contact support first
If you already sent funds and believe you were scammed, contact support immediately. Bitcoin transactions are irreversible.
Common scam patterns

These situations should stop you immediately

Scams follow repeatable scripts. They rely on pressure, authority, and confusion. If any scenario below matches what you are being told, do not proceed with a cash deposit or Bitcoin purchase.

Urgent threats or deadlines

You are told you must act immediately or face arrest, account closure, fines, or legal consequences. Legitimate organizations do not demand Bitcoin under pressure.

“This must be paid today”

Impersonating authority

The person claims to be law enforcement, a bank, a government agency, or a company employee. They instruct you to buy Bitcoin and send it to a provided wallet.

“This is the police / IRS / fraud department”

Fake support assistance

Someone claims to be helping you recover funds, fix an account issue, or reverse a transaction. They guide you step by step and tell you where to send Bitcoin.

“I’ll walk you through it”

Guaranteed returns or recovery

You are promised profits, refunds, or recovery if you send Bitcoin first. There is no legitimate scenario where Bitcoin is sent to unlock money or returns.

“Send this to release your funds”

External instructions or links

You are sent to a website, app, or message thread outside of Crypto Dispensers and told to follow instructions exactly. Legitimate transactions never require secrecy.

“Don’t tell anyone”

They choose the wallet

The destination wallet is provided to you, and you are told it must be used. If you did not choose the wallet yourself, stop immediately.

“Use this address”
If any situation above applies, pause the transaction and contact support. Once Bitcoin is sent, it cannot be reversed.
Non-negotiable rules

What Crypto Dispensers will never ask you to do

These are hard boundaries. If anyone asks you to do any of the actions below, they are not Crypto Dispensers.

Send Bitcoin to someone else

We will never tell you to send Bitcoin to a third party, an employee, a government agency, or a “secure” wallet. You always choose the wallet.

Contact you privately

We do not initiate contact through Telegram, WhatsApp, SMS, direct messages, or social media. Official communication happens through our platform only.

Ask for your credentials

We will never ask for your password, verification codes, seed phrases, or private keys.

Pressure you to act fast

There are no emergency Bitcoin payments, deadlines, or time-sensitive threats. Pressure is a scam tactic.

Send you to outside instructions

We do not ask you to follow steps on external websites, documents, or videos. If instructions are not inside your account, stop immediately.

Hide the transaction

We will never ask you to keep a transaction secret or tell you not to speak with family, friends, or store employees.

If any request violates these rules, stop the transaction and contact support before proceeding.
Immediate action

If you believe you are being scammed

Stop immediately. Do not proceed with any payment or instruction until this checklist is completed.

01

Pause the transaction

Do not send Bitcoin. Do not generate a new barcode. Do not continue the checkout process.

02

End all outside communication

Stop responding to phone calls, messages, emails, or anyone claiming urgency or authority.

03

Check your account activity

Review your transaction history and recent actions directly inside your Crypto Dispensers account.

04

Contact official support

Reach out through the Help Center or Contact page. A trained team member can review the situation before funds move.

If something feels off, stopping is always the correct choice. Bitcoin transactions are irreversible once sent.