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A conversation, on your schedule

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Questions about a Bitcoin wire purchase or your account? Leave your number, a short summary, and a preferred callback time. Our team will review your request and call you back.

  1. 01Tell us how to reach you.
  2. 02Give us a little context.
  3. 03Choose your preferred time.

Your preferred time helps us schedule the call. It isn’t a confirmed appointment.

Include your area code and country code.
Keep it brief. Leave out bank details, passwords, verification codes, and wallet recovery phrases.
Include a day or date and a time window.

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Direct support

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One important thing

Do not send us passwords, codes, or wallet recovery phrases.

We can help without them. If we need more information, we will tell you what is safe to provide.

If someone is pressuring you to buy or send Bitcoin for them, stop and contact us directly.

Good to include

  • The last step you completed
  • The payment method involved
  • A non-sensitive error message or status

Do not include

  • Passwords, PINs, and verification codes
  • Full bank or card details
  • Wallet recovery phrases or private keys

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How can we help you buy or use crypto?

Create an account to see the services available to you. You can buy Bitcoin by wire, debit, credit or ACH, sell supported crypto for a USD bank payout, or exchange supported assets. Contact our team if you need help choosing a service.

Create your account ↗Compare buying options ↗

Creating an account does not authorize a payment. Availability depends on your location, account and required checks.

How to get started

  1. 01Start with your legal name, email address and a password.
  2. 02Complete the account and provider checks requested for your service.
  3. 03Review the live quote, fees and instructions before confirming.
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