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Scam prevention center

If someone is directing your transaction, stop.

Government agencies, police, courts, utilities, banks, and Crypto Dispensers will not instruct you to buy Bitcoin to pay a fine, prevent arrest, protect an account, or move money to a so-called safe wallet.

Already sent money? See what to do next →
Customer actionStop before sending money
Public scopeScam prevention and reporting
Support boundaryNever share passwords or private keys

Stop before you pay

Is someone telling you to buy Bitcoin?

Do not continue while another person is pressuring, coaching, threatening, or remotely controlling you.

!

Pause the transaction.

If another person supplied the wallet, told you what to say, asked you to hide the real reason for the purchase, or says you must act immediately, stop and contact support before sending money. Cryptocurrency transfers are generally difficult or impossible to reverse after processing.

Common scam patterns

Different stories. The same pressure.

Scammers often combine urgency, secrecy, authority, emotional pressure, and a wallet they control.

01

Government impersonation

A caller threatens arrest, deportation, license loss, or penalties unless you buy crypto.

02

Tech-support fraud

Someone claims your device or account is compromised and requests remote access or a crypto payment.

03

Romance and trust scams

A new relationship turns into an investment request, emergency, loan, or wallet transfer.

04

Investment manipulation

A platform shows artificial profits, promises guaranteed returns, or demands more money to unlock withdrawals.

05

Utility, lottery, and fee scams

A caller demands crypto to keep service on, release winnings, pay taxes, or resolve a debt.

06

Coaching and secrecy

Someone tells you to lie about the purpose, avoid support, split transactions, or ignore warnings.

What to do

Stop. Verify. Protect.

You do not need to complete a transaction to prove your identity, protect money, or satisfy a legitimate government agency.

01

End the conversation

Hang up, close the chat, and remove remote-access software if another person is controlling your device.

02

Verify independently

Use a phone number or website you find independently, not the contact information the caller supplied.

03

Do not send

Do not purchase crypto or send to a wallet controlled or supplied by someone else.

04

Ask for help

Contact Crypto Dispensers support and, if money was lost, report the incident promptly to the appropriate authorities.

Review FTC guidance

If you already paid

Stop the loss.
Keep the evidence.

You can ask for help even if you are unsure what happened. Stop sending money, preserve your records, and report the incident promptly. Reporting does not guarantee recovery.

01

Contact the service you used.

Contact Crypto Dispensers support about a transaction through our service. If you paid through another bank, card issuer, payment app, or exchange, contact that provider through its official channel. Ask whether any payment is still pending and what options are available. Do not assume a blockchain transfer can be cancelled.

Contact Crypto Dispensers support →
02

Keep a record of what happened.

Save receipts, dates, amounts, messages, website addresses, and the cryptocurrency transaction ID and receiving wallet address, if available. Keep originals. Never provide a password, verification code, private key, or wallet recovery phrase.

03

Report through official channels.

You can report internet-enabled fraud to the FBI's Internet Crime Complaint Center and report scams to the FTC. Use their official websites. Contacting our support team does not file a government report for you.

Report to FBI IC3 →
Report to the FTC →

04

Watch for a second scam.

Someone may promise to recover your money for an upfront fee or ask for another payment to release funds. Treat these approaches as warning signs. Do not send more money or give a stranger access to your wallet or device.

Read the FTC recovery-scam warning →

Guidance: FTC: what to do if you were scammed · FBI: cryptocurrency fraud and reporting. These resources do not imply an endorsement of Crypto Dispensers.

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