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Verify Crypto Dispensers

Company information. Public records.

Find out who operates Crypto Dispensers, view our FinCEN registration record, and review security information, customer feedback, and payment disclosures.

Operated byVirtual Assets Inc.
EstablishedChicago area, 2017
Company typeFinancial technology

Our company

Who operates Crypto Dispensers

Virtual Assets Inc. operates Crypto Dispensers. We provide access to supported cryptocurrency purchases, sales, and swaps through an online account.

01

Legal entity

The FinCEN register lists Virtual Assets, Inc, doing business as Crypto Dispensers.

View the official PDF

The PDF may download. Registration is not government approval.

03

Our services

Buy, sell, or swap supported crypto. Payment options and availability depend on your account and the service you choose.

Explore our services
04

Important distinctions

Crypto Dispensers is a financial technology company, not a bank. Provider terms, fees, limits, and eligibility requirements apply.

Read fees and disclosures

Reviews, security, and disclosures

Information to help you decide

Review our security overview, read customer experiences, and understand the terms before you use the service.

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SOC 2 Type II

Our security overview identifies Prescient Assurance as the independent auditor and explains the scope of a SOC 2 Type II examination.

Read the security overview →
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Customer feedback

Read customer reviews on Trustpilot, including the current rating, review dates, and the details of individual experiences.

Open Trustpilot →
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Fees and terms

Understand what can affect pricing and availability. Your account shows the applicable quote and requirements before you confirm.

Read the disclosures →
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Our team

Meet the people responsible for leading Crypto Dispensers and supporting its operations, technology, compliance, and customers.

Meet the team →

Explore the details

Find the information you need

Choose a subject below for a closer look at our services, policies, and support. These pages provide general information; your account and the applicable terms contain the details for your transaction.

01

Compliance

Learn about identity checks, transaction review, and the requirements that apply when using our services.

Read about compliance
02

Scam prevention

Learn to recognize payment demands, impersonation, and pressure to send cryptocurrency to someone else.

Read the safety guidance
03

Payments and transfers

See how cash loading, bank transfers, card purchases, sales, and swaps work.

See how money moves
04

Security

Review our security information, the purpose of an independent examination, and where to get help.

Read about security
05

Customer policies

Find our privacy policy, terms, fee disclosures, and information about customer support.

View customer policies
06

Official requests

Read the guidance for agencies and authorized representatives seeking to contact the company.

View request guidance
07

Reading the records

Understand the dates, scope, and limitations of the information linked on this page.

Understand the records

Customer policies

Understand the terms of your service

Our policies explain how the service works, how personal information is handled, and where to turn with a question. Read the terms that apply to your account and selected payment method.

01

Account requirements

Identity checks and transaction review may be required. Requirements can differ by service, payment method, and customer eligibility.

Review account requirements
02

Fees and payment details

Your account provides the current quote and payment instructions. Review them before sending funds or confirming a transaction.

Read fee disclosures
03

Personal information

Our privacy policy explains how personal information is collected, used, and shared, along with the choices available to you.

Read the privacy policy
04

Service terms and support

Read the terms of service for account responsibilities and restrictions. Contact our support team if you need help understanding a step.

Read the terms

Law enforcement and regulatory requests

Guidance for official inquiries

Agencies and authorized representatives can contact us for instructions on submitting a request. An inquiry does not authorize access to customer records. Applicable legal requirements and confidentiality obligations govern any response.

01

Identify the requester

Include the agency or organization, the representative's name, and official contact information.

02

Describe the request

Explain the legal basis, relevant dates, scope, and deadline so the inquiry can be directed appropriately.

03

Protect sensitive information

Ask for submission instructions before sending legal documents or customer information. Do not send sensitive records through ordinary support chat.

04

Contact the company

Use our contact page to begin an official inquiry. Customer account questions should go through customer support.

Contact Crypto Dispensers

Security information

Security controls and independent review

Our security overview explains the controls described for the platform and our SOC 2 Type II examination. An examination has a defined scope and period; it does not eliminate every security or financial risk.

01

Independent examination

Our SOC 2 overview identifies Prescient Assurance as the independent auditor. Read it for an explanation of the examination and its limitations.

Read the SOC 2 overview
02

Access and system changes

The overview describes access management and the review of system changes, including approval, testing, and recordkeeping.

03

Monitoring and response

It also describes monitoring, incident response, and the review of issues that require corrective action.

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What SOC 2 means

A Type II examination considers specified controls over a period of time. It is not a government license, a guarantee against loss, or insurance for cryptocurrency.

05

Report a concern

If you notice a problem with your account, contact support. Never send your password, verification codes, or wallet recovery phrase.

Contact customer support
06

Help using this website

If you cannot read information or use part of this website, tell our support team which page or step is causing difficulty.

Get help

About the information on this page

How to read the records

Company records, customer reviews, and independent examinations answer different questions. Check what each source covers and when it was issued before relying on it.

01

Company registration

A registration record identifies the filing and the information submitted. It does not establish government approval of a business.

02

Independent review

An examination applies to the systems, controls, and period within its scope. It does not cover every product or future event.

03

Customer feedback

Reviews describe individual experiences. Ratings and review counts change, so visit the current profile for the latest information.

04

Transaction details

Fees, eligibility, limits, and processing times can vary. Use the information shown in your account for your selected service.

Privacy and confidentiality. This page does not include customer records, confidential reports, or sensitive security details.

Official records and guidance

View the original sources

Open our company registration record or read guidance from the organizations below. A link to an agency or standard does not mean that organization endorses Crypto Dispensers.

01

FinCEN MSB registration

Virtual Assets, Inc
DBA: Crypto Dispensers
MSB number: 31000314755571

Record type: Corrected Report, Renewal
Received: November 3, 2025

Open the official PDF Search the current register

The PDF may download. Search by the MSB number for the latest record. Registration is not a license, certification, or government endorsement. FinCEN does not verify information supplied by registrants.

02

Sanctions compliance

The U.S. Treasury's Office of Foreign Assets Control explains the core elements of a sanctions compliance program.

Read OFAC guidance
03

Recognizing scams

The Federal Trade Commission explains how government impersonation scams work and what to do if someone demands a payment.

Read FTC guidance
04

Cybersecurity guidance

The NIST Cybersecurity Framework is a public resource for understanding and managing cybersecurity risk. It is guidance, not a company certification.

Read the NIST framework

Company history

From our first Bitcoin ATM to today

Since 2017, Crypto Dispensers has grown from a Bitcoin ATM business into an online platform with several ways to fund a purchase. The timeline below records when those services and provider integrations began, including connections that are no longer enabled.

Our first Bitcoin ATM

Crypto Dispensers began with a Bitcoin ATM at Woodfield Mall in the Chicago area.

Green Dot Bank partnership

We partnered with Green Dot Bank to develop an in store cash funding option for Crypto Dispensers customers.

Retail cash funding launched

We launched in store cash funding through the Green Dot partnership. Now known as Bitcoin POP, or Point of Payment, the service offers a software alternative to Bitcoin ATM hardware. Customers add cash at a participating retailer, then make a separate Bitcoin purchase through their Crypto Dispensers account.


to

Sila integration

We integrated with Sila for ACH payments during 2020 and 2021. That integration was later disabled.

Paybis integration

We integrated with Paybis for debit card, credit card, and ACH payment options. The Paybis integration is no longer enabled on Crypto Dispensers.

Transak integration

We added Transak as an additional provider for debit card, credit card, and ACH payment options. The Transak integration is no longer enabled on Crypto Dispensers.

Cybrid integration

We integrated with Cybrid for wire transfers. The Cybrid integration is no longer enabled on Crypto Dispensers.

Changelly integration

We integrated with Changelly for debit card, credit card, and ACH purchase options. Available methods, providers, and requirements are shown in the account purchase flow.

Past integrations are listed as part of our company history, not as a statement of current availability. Check your account for the payment methods, fees, limits, and terms available to you today.

Questions about Crypto Dispensers?

Our support team can explain account requirements, payment methods, and where to find the information you need before you proceed.

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