How to buy Bitcoin

One outcome.
Multiple paths.

Cash, cards, or bank transfers. Different rails. Same result. Bitcoin delivered directly to the wallet you control.

Choose the path that fits how you move. We handle the complexity behind the scenes.

Purchase flow

What actually happens
when you buy Bitcoin

Every payment method follows a defined sequence. Account creation and identity verification are required. Timing, settlement, and delivery are explicit.

In-store cash deposit

  1. Create your account
  2. Verify your identity
  3. Find a retail location
  4. Deposit cash at checkout
  5. Cash settles instantly in store
  6. Bitcoin is delivered instantly to your wallet

Fastest and most reliable option. Same-day delivery. No bank declines. No settlement risk.

Debit or credit card

  1. Create your account
  2. Verify your identity
  3. Enter purchase amount
  4. Enter card details
  5. Card is authorized by issuer
  6. Bitcoin is delivered to your wallet

Typically instant delivery. Subject to card issuer approval and limits.

ACH bank transfer

  1. Create your account
  2. Verify your identity
  3. Connect your bank account
  4. Select purchase amount
  5. Transfer is initiated
  6. Funds settle
  7. Bitcoin is delivered to your wallet

Settlement typically takes 1 to 3 business days. Best for planned, lower-cost purchases.

Wire transfer

  1. Create your account
  2. Verify your identity
  3. Request wire instructions
  4. Send wire from bank branch or mobile app
  5. Wire is received from your bank
  6. Rate is locked
  7. Bitcoin is delivered to your wallet

Designed for large-volume purchases. Delivery typically occurs within 1 to 2 hours after funds are received. Additional review may apply for enhanced due diligence.

Transaction timing

What can cause delays or issues

Most purchases complete without interruption. When delays occur, they are driven by settlement rules, bank processing, or required compliance checks. Understanding the mechanics removes uncertainty.

In-store cash deposits

  • Retail checkout confirmation timing
  • Cash limits enforced at the register
  • Temporary store-level processing delays

Cash settles instantly in store. Bitcoin is delivered immediately once confirmation is received.

Debit or credit cards

  • Issuer fraud or risk checks
  • Daily or monthly spending limits
  • Geographic or international restrictions

Authorization decisions are made by the issuing bank. Delivery is typically instant when approved.

ACH bank transfers

  • Bank verification timelines
  • Weekends and federal holidays
  • Account ownership mismatches

ACH must fully settle before Bitcoin delivery. Settlement typically takes one to three business days.

Wire transfers

  • Bank cutoff times
  • Incorrect or incomplete wire details
  • Additional review for large transactions

Bitcoin delivery begins after funds are received from your bank. Larger wires may require enhanced due diligence.

Delays do not mean funds are lost. Every transaction is tracked end to end, and our support team has full visibility to assist when needed.

Human support

Real help from real people

Bitcoin transactions involve real money and real consequences. When something needs clarification, escalation, or confirmation, you should be able to speak to a human who can see the full picture.

Text support

Message a real person directly. No bots. No queues. Our team can see your transaction status, verification state, and funding method in real time.

Text Lisa Fast responses during business hours

Email support

Best for documents, screenshots, verification follow-ups, and wire coordination. Messages are handled by trained support staff, not automated systems.

Email support Ideal for verification and wires

Help center

Clear, written explanations for fees, timing, verification, and common scenarios. Built to answer questions before they turn into problems.

Visit Help Center Available anytime

If something does not look right, stop and reach out. Our team has full visibility into your transaction and can intervene before small issues become delays.

Ready to move

You know how it works now choose how you want to buy

Cash, cards, or bank transfers. Clear steps. Predictable timing. Bitcoin delivered directly to the wallet you control.

Find a place to buy Bitcoin Create an account
Most users start with in-store cash for consistency. Cards and bank transfers depend on third-party approvals. All methods follow regulated settlement rules.