How to buy Bitcoin

One outcome.
Multiple paths.

Cash, cards, or bank transfers. Different rails. Same result. Bitcoin delivered directly to the wallet you control.

Choose the path that fits how you move. We handle the complexity behind the scenes.

Purchase flow

What actually happens
when you buy Bitcoin

Every payment method follows a defined sequence. Account creation and identity verification are required. Timing, settlement, and delivery are explicit.

In-store cash deposit

  1. Create your account
  2. Verify your identity
  3. Find a retail location
  4. Deposit cash at checkout
  5. Cash settles instantly in store
  6. Bitcoin is delivered instantly to your wallet

Fastest and most reliable option. Same-day delivery. No bank declines. No settlement risk.

Debit or credit card

  1. Create your account
  2. Verify your identity
  3. Enter purchase amount
  4. Enter card details
  5. Card is authorized by issuer
  6. Bitcoin is delivered to your wallet

Typically instant delivery. Subject to card issuer approval and limits.

ACH bank transfer

  1. Create your account
  2. Verify your identity
  3. Connect your bank account
  4. Select purchase amount
  5. Transfer is initiated
  6. Funds settle
  7. Bitcoin is delivered to your wallet

Settlement typically takes 1 to 3 business days. Best for planned, lower-cost purchases.

Wire transfer

  1. Create your account
  2. Verify your identity
  3. Request wire instructions
  4. Send wire from bank branch or mobile app
  5. Wire is received from your bank
  6. Rate is locked
  7. Bitcoin is delivered to your wallet

Designed for large-volume purchases. Delivery typically occurs within 1 to 2 hours after funds are received. Additional review may apply for enhanced due diligence.

Transaction timing

What can cause delays or issues

Most purchases complete without interruption. When delays occur, they are driven by settlement rules, bank processing, or required compliance checks. Understanding the mechanics removes uncertainty.

In-store cash deposits

  • Retail checkout confirmation timing
  • Cash limits enforced at the register
  • Temporary store-level processing delays

Cash settles instantly in store. Bitcoin is delivered immediately once confirmation is received.

Debit or credit cards

  • Issuer fraud or risk checks
  • Daily or monthly spending limits
  • Geographic or international restrictions

Authorization decisions are made by the issuing bank. Delivery is typically instant when approved.

ACH bank transfers

  • Bank verification timelines
  • Weekends and federal holidays
  • Account ownership mismatches

ACH must fully settle before Bitcoin delivery. Settlement typically takes one to three business days.

Wire transfers

  • Bank cutoff times
  • Incorrect or incomplete wire details
  • Additional review for large transactions

Bitcoin delivery begins after funds are received from your bank. Larger wires may require enhanced due diligence.

Delays do not mean funds are lost. Every transaction is tracked end to end, and our support team has full visibility to assist when needed.

Support & Assistance

Direct access to real support

Get clear answers, fast. Our support team is built to help you move forward with confidence across funding, verification, and transactions.

Text support

The fastest way to get help. Messages are reviewed by trained staff with visibility into funding status, verification, and transaction flow.

Text support Business hours

Email support

Best for documentation, verification questions, and wire coordination. Reviewed by compliance-aware staff.

Email support Detailed requests

Phone support

Speak with a guided support line for immediate clarification and proper routing of your request.

Call 888-212-2140 Extended hours

Help Center

Clear explanations for fees, timing, limits, verification, and funding methods.

Visit Help Center Always available

Have a question? Reach out anytime. Our support team is available to answer questions, clarify details, and guide you through each step.

Ready to proceed

Everything is clear you are ready to start

You have seen how each payment method works. The steps, timing, and delivery are defined. The next move is yours.

Create your account
Account creation unlocks all payment methods. Verification is required before purchasing. Bitcoin is delivered to the wallet you control.