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A clearer path
starts with a question.

You do not need to have it all figured out. Tell us what you want to understand, leave your number and choose a preferred callback time. You can also send us a message below.

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A conversation, on your schedule

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Questions about a Bitcoin wire purchase or your account? Leave your number, a short summary, and a preferred callback time. Our team will review your request and call you back.

  1. 01Tell us how to reach you.
  2. 02Give us a little context.
  3. 03Choose your preferred time.

Your preferred time helps us schedule the call. It isn’t a confirmed appointment.

Include your area code and country code.
Keep it brief. Leave out bank details, passwords, verification codes, and wallet recovery phrases.
Include a day or date and a time window.

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What to send

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Direct support

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Use whichever is easiest. You can also check the Help Center if you would rather look for an answer yourself.

One important thing

Do not send us passwords, codes, or wallet recovery phrases.

We can help without them. If we need more information, we will tell you what is safe to provide.

If someone is pressuring you to buy or send Bitcoin for them, stop and contact us directly.

Good to include

  • The last step you completed
  • The payment method involved
  • A non-sensitive error message or status

Do not include

  • Passwords, PINs, and verification codes
  • Full bank or card details
  • Wallet recovery phrases or private keys

Your next step

Understand your options. Take your next step.

Learning opens the way. When you are ready, explore buying Bitcoin by wire, debit, credit or ACH, selling supported crypto for USD to your bank, or swapping supported assets. Your account shows the options available to you.

Create your account ↗Compare buying options ↗

Creating an account does not authorize a payment. Availability depends on your location, account and required checks.

Know what happens next.

  1. 01Start with your legal name, email address and a password.
  2. 02Complete the account and provider checks requested for your service.
  3. 03Review the live quote, fees and instructions before confirming.
Ask our team before you begin ↗
Choose a service to get started
Buy Bitcoin by wire ↗Buy Bitcoin with debit ↗Buy Bitcoin with credit ↗Buy Bitcoin with ACH ↗Sell crypto for USD ↗Swap crypto for crypto ↗

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