Editorial illustration of a person choosing between the road to status and the road to meaningful work

Writings by Firas Isa / To Be or To Do

Work and character

To Be or To Do

What building a company has taught me about doing work I respect and worrying less about recognition.

Firas IsaFounder & CEO, Crypto Dispensers · 3 minute read
01

The choice is usually small

Most people do not wake up planning to compromise what they believe. The choice arrives in a meeting, an email, or a conversation with someone whose approval matters.

You notice a problem and consider staying quiet. You are asked to describe unfinished work as a success. You know a decision is wrong but worry that saying so will make you difficult to work with.

I understand that pressure. Building a company requires relationships, and relationships can make disagreement uncomfortable. But each small decision teaches the people around us what we are willing to accept. Over time, it also teaches us what kind of person we are becoming.

02

Keeping my attention on the work

A title can describe responsibility. It cannot prove that the responsibility is being handled well. The same is true of an award, an investment, or a flattering article.

As a founder, I have to remember that a customer does not experience our company through my ambitions. They experience the service we actually provide. If something is confusing or does not work, a polished description of the company will not fix it.

Recognition can be encouraging. I appreciate it when it comes. I do not want to need it so badly that I begin choosing visible achievements over useful improvements.

03

People should be able to disagree with me

It is easy to say you value honesty while making it uncomfortable for anyone to give you bad news. A founder can create that problem without intending to. If every disagreement becomes an argument, people learn to stop bringing concerns.

I want to hear about a weakness while there is still time to address it. That requires more than asking for feedback. It requires listening without treating the person who raised the issue as the issue itself.

The same principle applies to friendship and loyalty. Supporting someone does not require endorsing every decision they make. Sometimes the most useful thing another person can do is tell me that I am wrong and stay long enough to explain why.

04

Remembering why I wanted to build

I am ambitious. I want the company to succeed, and I want the years of work to mean something. I do not think ambition is a flaw.

The question is what it serves. If I pursue influence only to protect my position, I can become more concerned with staying important than with making a good decision. If I keep the purpose of the work in view, I have a better reason to accept criticism or change direction.

Being a husband and father helps me think beyond a moment of recognition. I want my family to respect how I worked as well as what I achieved. That is a harder standard to satisfy with appearances.

05

The choice keeps returning

There is no single decision that settles a person's character. Doing the right thing once does not make the next choice automatic. Pressure changes. Opportunities become larger. The cost of speaking honestly can rise.

That is why I keep returning to simple questions. Is the work useful? Am I describing it honestly? Would I make the same decision if the credit went to someone else?

I will not always answer perfectly. But I want those questions to remain more important to me than whether I look successful in the moment. A reputation may follow the work. The work still has to deserve it.

Firas Isa
Firas Isa

Founder & CEO, Crypto Dispensers
Chicago, Illinois

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I want to be proud of the work even when nobody knows who did it.

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