Scam warning checklist

Check a payment request before you send.

Answer eight short questions about the request. We’ll highlight warning signs and details worth checking independently. You won’t need to enter names, addresses or account information.

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Did someone tell you to send crypto to protect your money or settle a government problem?

For example, a caller claiming to be your bank, police, a tax agency or tech support.

Choose your answer
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Your answers stay in this browser tab. No safety score is assigned, and your answers aren’t submitted to our team.

Already sent money?

Act quickly and keep the records.

Bitcoin payments are usually difficult to reverse. Be cautious of anyone promising to recover the money for an upfront payment.

  1. Stop sending money. Don’t pay a new contact to unlock funds, cover a supposed tax or recover a loss.
  2. Contact the companies involved. Tell your bank and payment provider what happened. Ask what action may still be possible. Contact Crypto Dispensers if the request involved your account with us.
  3. Save the details. Keep messages, receipts, transaction IDs and wallet addresses for a report. Keep recovery phrases and private keys private.
  4. Use official reporting channels. Report the incident through ReportFraud.ftc.gov and, in the U.S., the FBI Internet Crime Complaint Center. Reporting does not guarantee that funds will be recovered.
Contact our support team →

Read more from official sources

FTC: Cryptocurrency and scams →FTC: Investment scams →FTC: Refund and recovery scams →

Verify the recipient and payment details in your trusted wallet before sending.